General Information

All pricing is in Canadian dollars

1.) Stress Relievers, Pens, and all  products except those listed in the next column

2.) Compressed Tshirts, SniftyPak Tissue Boxes and Smashwipes 

Artwork: Please email camera ready art to  artwork@douglasbridge.com. Vector art in an .eps, .ai or  .cdr file format (minimum resolution of 300 dpi) • Outline all fonts Custom-shaped Stress Relievers: Are available for min. 3000 units. Please call for details

Art Charges  (if required) : $95.00 (G) per hour

Less Than Minimum: $35.00 (G) charge for below catalogue minimums. Absolute minimum is 75 units

Overruns / Underruns: We reserve the right to ship up to 5% over or under the ordered quantity. Exact quantity requests must be received at time of order and will be  invoiced $25 (G) per order.

Paper proofs: First proof is no charge. Any changes required will be invoiced at $18 (G) per proof. Signed paper proof is required before production can begin.

Production Time: Normally 4 – 6 business days after art approval. Please call for rush quotes.

Running Charges: The first colour / location is included in the price. Additional imprint colours or locations will incur the following charges:
• 499 or less: $0.49 (G)
• 500 to 999: $0.40 (G)
• 1000 to 2499: $0.36 (G)
• 2500 or more: $0.30 (G)

Set Up Charges:
• Set up: $65 (G) per colour, per location
• Repeat Set Up: $40 (G) per colour, per location
• Colour Match: $35 (G) per colour. On stress balls, due to the colour of the product influencing the colour of the ink, we cannot guarantee an exact match. In addition, the darker background colours will affect the brightness of the imprint. However, we will endeavor to match as closely as possible.
• Straight line typesetting if required: $20 (G)

Shipping: All above products are shipped  F.O.B. the Douglasbridge warehouse, Calgary. Orders are shipped prepaid and shipping charges are added to the invoice, unless otherwise noted on your purchase order. UPS and Purolator are perferred couriers. Split shipping  fee = $12 (G) per location.

Stock Colours: Black, white, cool gray 7C, reflex blue, process blue, blue 282C, blue 286C, green 3278C (teal), green 3305C (forest), yellow 3955C (bright), gold 123C, metallic silver, red 485C, red 032C, magenta 222C, burgundy 209C, brown 469C, orange 021C.

Note: The products in this catalogue are not children’s toys.  They are not intended for use by children or pets. They may present a choking hazard to children under 3 years of age.
Artwork: Please email camera ready art to  artwork@douglasbridge.com or upload to  www.hightail.com (for files over 7mb)
• Outline all fonts
• Submit art scaled at size to print
• Art should be properly colourized before submitting
• Check separations before submitting
• Submit .eps or .ai files

Art Charges  (if required): $95.00 (G) per hour

Applications: Adobe Illustrator (.ai or .eps file).

File Submission Guidelines: Individual File Submission Guidelines for Simply Smashing products are available upon request.

Overruns / Underruns: We reserve the right to ship up to 5% over or under the ordered quantity.

Paper proofs: First proof is no charge. Any changes required will be invoiced at $30 (G) per proof.

• Signed paper proof is required before production can begin.

Set Up Charges: See pricing on product pages

Production Time: 10 – 12 business days after art approval

Shipping: The above product lines are shipping F.O.B. Oakhurst, California, U.S.A. All items from the U.S.A. are duty free and we will clear the product through customs. A handling and brokerage charge of $60 (G) will apply. All orders are shipping prepaid and shipping charges are added to the invoice.

Templates: Available on our website or upon request

Claims: MUST be made within 30 calendar days of the original shipment

Terms & Conditions: First time customers require a credit card prepayment. Established accounts will receive net 30 day terms and a specified credit limit. Deposits can be paid by Visa or Mastercard. Customers who elect to pay their net 30 account be Visa will be charged 3% of the payment amount.

Any customer logos shown in the catalog are for reference only and do not constitute any implied endorsement.  Prices are subject to change without prior notice.